Flexible Service Options
With over 100 million carrier-based deliveries, assemblies and installations successfully completed, we know exactly what it takes to create a satisfactory last mile experience. Our multi-level service model gives you the flexibility of selecting from three delivery levels and ten value-added service options:
White Glove Delivery
You’ll have access to professional, licensed carriers and technicians who are respectful and conscientious about the many nuances of an in-home delivery with complex service aspects.
A reliable, vetted carrier will place the product in your customer’s room of choice and assist with simple set-up and debris removal.
A uniformed carrier will place cartons or unpacked heavy goods directly on the customer’s doorstep, porch or stoop.
Your products can be fully assembled, dusted, polished and spot-cleaned to your specifications before it goes on a truck.
This is an effective option for products whose shape or fragility requires an extra level of in-transit protection.
Our inspectors can examine cross-docked products before they’re loaded for delivery, and perform any needed touch-ups on the spot.
We offer complete inventory management and fulfillment services controlled with our warehouse management technology. This is especially attractive to e-tailers and other business models that rely heavily on outsourced inventory logistics.
We can help you manage returns by bringing products back to our cross-dock facilities, where they can be transferred to the destinations of your choice. We have extensive experience with customer-generated returns, recalled or defective goods, and lease retrievals.
We arrange the timely delivery of building materials to jobsites, to serve the construction and renovation needs of big box retailers, distributors and builders. XPO is one of the largest logistics providers specializing in this service.
Our patented technology gives you integrated visibility into your internal resources, contract carriers and customers throughout the last mile process. For more information, please visit the Customer Assurance Technology page.