Help Center
Occasionally, despite our best efforts, severe weather or other events may impact operations.*
Use these tools and resources to manage your shipments and stay informed of potential delays.
- Check our website for alerts when severe weather strikes.
- Sign-up to receive weather and service alert emails. Simply login to ltl.xpo.com and go to the Notifications & Reports menu to set-up your alert preferences.
- Check the status of your shipment online.
- View national and local weather warnings, advisories and freeze areas.
- Learn more about our procedure for handling freezable freight.
- Discover tips on "How to Protect your Freezable LTL Freight"
* XPO shall not be liable for any loss, damage or delay with respect to any shipment when caused by an act of God, the public enemy, work stoppages or labor unrest, a defect or inherent vice of the goods, acts of public authorities, acts or omissions of customs officials, terrorism, faulty or impassable highways, lack of a capacity of a highway or bridge, authority of law, quarantines, civil commotions or unrest, compliance with laws, government regulations, order or requirements, an act or omission of the shipper, consignee or owner of the goods, or any other cause beyond XPO’s control.