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Help Center
Two Guaranteed Freight Delivery services
We understand how important on-time delivery is for you and your customers. Whether it’s a high-value, time-sensitive, or just-in-time shipment, our Guaranteed and Guaranteed by Noon delivery services give you the ultimate on-time performance.
When you choose Guaranteed or Guaranteed by Noon, you'll get:
- Priority handling and care of your shipments
- Enhanced network visibility
- Flagging of shipment as top priority in our systems
Choose which service best meets your needs:
Guaranteed Service | Guaranteed by Noon Service |
Priority day-definite service | Priority morning arrival |
Delivery by end of day |
Arrival by noon* |
25% of linehaul charges, $63 minimum fee | 35% linehaul charges, $158 minimum fee |
To request Guaranteed Service:
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To request Guaranteed by Noon:
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MONEY-BACK-GUARANTEE
Should Carrier not tender or make the shipment available for delivery within the standard transit time and failure was not due to any of the reasons listed in the CNWY 199 tariff, Customer may file for a refund of the fee within 15 days of delivery on the Carrier’s website. View items 200 and 251 in the CNWY 199 tariff for complete details.